This part-time, W2 (with the potential for full-time) opportunity requires that you be located in Kentucky and able to work on an Eastern time zone schedule during normal business hours (8:30 AM to 5 PM). You'd be a great fit if:

• You believe variety is the spice of life. You'll be putting hats on and off all day. No two days will be the same, but you enjoy that part of the work. 
• You're able to make the messy clear. You'll be the one the team will be looking to in those problem moments, to answer questions, provide guidance, and make recommendations. You can make well-informed decisions quickly.
• You don't mind eating elephants. Our projects are long and multi-faceted and that doesn't scare you. There are many moving parts that can each break at different times.
• You can see the forest for the trees. You don't waste time focusing on minutiae and instead keep your eyes on the big picture. 
• You're a jack of all trades AND a master of few. You've worked with a variety of projects and tools, and you've built quite the toolkit. You have some strong skills in a variety of spaces.
• You're not afraid of getting dirty. We all pitch in where needed, from designer to reviewer to emailer to paper pusher, and we're all okay with that. You'll be oversight, but sometimes you'll be pulled in to push something over the finish line. No bawks. No complaints. We're a team, and you support that.
• You're a Zen master (or at least keep trying to achieve it). You take change and stress in stride. We work for a balance between meeting our clients' needs and staying realistic. But sometimes, pushes need to happen, and timelines get condensed. You know where your happy place is and visit it long enough to move on.
• You really do enjoy being part of a team. We support one another in any way we can. We help each other become better and enjoy working together. While remote, this team communicates regularly and frequently. You will not be able to run off and be alone for long periods of time. You'll communicate and collaborate with your teammates every day. You'll support them in the tough moments and be their biggest cheerleader for the wins.
• You know how to keep a client happy. You keep the clients up-to-date so that they don't have to chase you down. You keep things moving forward or alert your PM when plans start to look shaky. We do not operate on the defensive. Our clients should never be surprised that we aren't meeting a deadline or need to push dates. You communicate, you're careful, and you're intentional when working with clients.
• You don't just settle for meh. Perfection kills but so does mediocrity. We strive for amazing every time...whether we really hit the target or just get pretty darn close. Meh can be found anywhere. Awesome is found here.
• You've got some chops. We do appreciate up and coming talent, but this role requires you to have worked with a solid set of clients and have a proven portfolio of client-driven work underneath you. If you haven't built that yet, we can still use you in other ways. Just reach out for that work to help build your experience outside of this position.

Required Qualifications

• 7+ years of progressive instructional design and e-learning development experience within an agency setting.

• Demonstrated experience leading multiple client-facing projects in an instructional design agency, consulting firm, or comparable professional services environment.

• Strong project management experience, including planning, scheduling, task coordination, client communication, and risk management.

• Hands-on proficiency with Articulate Storyline 360 and Rise 360.

• Practical experience administering and troubleshooting learning management systems.

• Experience coordinating and providing technical direction to instructional designers, developers, and contractors.

• Strong understanding of instructional design principles, adult learning, accessibility, and quality assurance.

• Excellent communication, organization, problem-solving, and client relationship skills.

• Ability to work independently, manage competing priorities, and exercise sound judgment about when issues require escalation.

Key Responsibilities:

Client Project Delivery

• Oversee the day-to-day execution of multiple concurrent client projects from kickoff through completion.

• Serve as the primary contact for routine client communication, project meetings, reviews, and deliverable coordination.

• Maintain project plans, schedules, task assignments, milestones, and status reports.

• Coordinate client review cycles, feedback, revisions, approvals, and implementation.

• Identify project risks, schedule concerns, scope changes, and resource constraints, escalating issues to the CEO with recommended solutions.

• Ensure deliverables are completed on schedule and meet client expectations.

Instructional Design and Technical Leadership

• Provide instructional design direction and oversight across all active client projects.

• Review storyboards, e-learning courses, facilitator materials, assessments, and other deliverables for instructional quality and consistency, as needed.

• Provide hands-on support with Articulate Storyline 360, Rise 360, and other e-learning development tools as needed.

• Administer and troubleshoot learning management systems, including course configuration, publishing, testing, tracking, and reporting, as needed.

• Oversee technical quality assurance, accessibility testing, and LMS implementation, as needed.

• Maintain and improve instructional design standards, templates, and quality assurance processes.

Team Coordination and Support

• Coordinate the day-to-day work and priorities of two instructional design team members and assigned contractors.

• Assign project tasks, clarify expectations, monitor progress, and help resolve production challenges.

• Provide technical guidance, coaching, and constructive feedback on deliverables.

• Monitor team capacity and communicate resource needs to the CEO.

• Escalate employee performance concerns and formal personnel matters to the CEO.

Project Management and Communication

• Maintain accurate project documentation and project management systems.

• Facilitate internal project meetings and communicate priorities, deadlines, and dependencies.

• Provide the CEO with concise, regular updates on project status, risks, and resource needs.

• Recommend process improvements that strengthen efficiency, quality, and client experience.

Engagement Structure

• Part-time W2 position, approximately 20–25 hours per week.

• Remote, operating with Eastern time zone.

• Reports directly to the CEO.

• Initial engagement of six months, with a 90-day review.

• Compensation commensurate with experience and engagement structure.

What Success Looks Like

• Effective and successful collaboration with internal team members and contractors.

• Client projects progress smoothly with minimal day-to-day involvement from the CEO.

• Team members have clear priorities, assignments, and technical support.

• Clients receive consistent communication and high-quality deliverables.

• Project risks are identified and escalated early, with recommended solutions.

• E-learning products and LMS implementations meet instructional, technical, and accessibility standards.

• The CEO can focus on business operations and growth rather than daily project coordination.

Position Specifications:

• Fully remote position - but must be located in the state of Kentucky as your primary residence for tax purposes.
• Must be able to work within the hours of 8:30 AM to 5:00 PM EST.
• Hourly rate between $50-60/hour.
• Will require a completed non-compete/non-conflict agreement.

Benefits:

  No company-sponsored benefits beyond those required by applicable law  

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