There is a bias for action when it comes to addressing complex organizational issues often resulting in a mindset of ‘ready, fire, aim’.
This can mean that we solve symptoms instead of uncovering and addressing the underlying causes of common issues affecting retention, leadership, productivity, morale, teamwork, etc.
To ensure we are not merely solving symptoms but getting to the heart of the issues that organizations face, we must become effective at organizational diagnosis.
In this webinar we will:
- Define organizational diagnosis
- Examine to what extent the process of organizational diagnosis is understood and practiced in organizations
- Address the relationship of organizational diagnosis to effective change
- Discuss tools and techniques for utilizing effective diagnostic processes
Dr. Deb O’Neil has 25+ years experience in management, leadership and organization development. She is actively engaged in both the academic and the business worlds as a professor, executive coach and organizational consultant.
Dr. O’Neil is an Associate Professor of Organizational Behavior in the Department of Management, College of Business Administration, Bowling Green State University in Bowling Green, Ohio. She teaches organizational behavior, organization development, and change management in the Executive Master of Organization Development (MOD), MBA and undergraduate programs. She also serves as Director of the MOD program.
Dr. O’Neil’s research is focused on the processes that assist individuals and organizations in being effective, successful, and productive. She has published numerous articles and book chapters on career, leadership and organization development. Her work has appeared in such venues as Consulting Psychology Journal, Journal of Applied Behavioral Science, Journal of Business Ethics, Journal of Managerial Psychology, Career Development International, and the Journal of Change Management.
Prior to returning to school to pursue her doctorate, Dr. O’Neil was a Senior Consultant with Citibank in New York working with the leadership teams of the Retail, Real Estate, and Business & Professional Groups. She was responsible for employee coaching and development, competency modeling, and curriculum design and delivery. She also managed credit training for the New York Bank.
Dr. O’Neil holds a Doctorate in Organizational Behavior from the Weatherhead School of Management at Case Western Reserve University, a Master of Science Degree in Organization Development/Human Resource Development from The American University in Washington DC, and Bachelor’s Degrees in Secondary Education, Journalism and English from the University of Rhode Island.
