Coaching SIG: Understanding Conflict and Conflict Styles - How to Utilize them in your Coaching Practice

Conflict is frequently interpreted as a negative disruption in the workplace as well as in relationships. This actively engaging session facilitated by Tina Macon, President and Senior Consultant of AllMac & Associates, will address the following topics:

• explore the root cause of conflict
• drivers behind the responses to conflict
• conflict styles
• effective techniques to de-escalate conflict

Participants will leave this session with practical and useful techniques to help them in their role as a coach to better understand what conflict is/isn’t , identify conflict triggers, as well as tools to offer their clients to better manage situations that cause them disruptions in a more proactive and productive manner.

About the Presenter
Tina R. Macon, MA, CBA, CEQC, and President and Senior Consultant of AllMac & Associates, LLC has over 20 years of experience in helping clients solve the problem of how to strategically align their core competencies, employee engagement strategies and productivity measures in order to ensure that their talent, processes, and productivity are properly connected across the organization.

Tina has a Master of Arts in Conflict Analysis and Engagement from Antioch University-McGregor and a Bachelor of Science in Labor and Human Resources Management from The Ohio State University. Also, she is certified in EQi, DISC, and StressLess Workshops. She is active in the community as a Bizwomen Cabinet Director, serves on the Advisory Board for the Children’s Museum, Volunteer Mediator for the Better Business Bureau, Advisory Committee member for The Center for Emotional/Social Learning and Pianimals Kids Club.